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Repair Terms and Conditions
The Repair turnaround might take up to 5 working days, depending on parts availability and complex of the repair. Average turnaround is 1-3 working days, but in some cases same or next day!
We have £50 incl. VAT as diagnostics charge for any Out of Warranty or Accidentally damaged units that don't proceed forward with the repair simply to cover our engineering time. After initial Diagnostic, full quotation for the repair will be provided.
In some cases, we can fix the issue while troubelshooting your Mac, in this case, the standard diagnsotic fee of £50 incl. VAT will be charged.
If Customer accept the quote, the Diagnostic fee of £50 incl. VAT will be waived.
It is the customers responsibility to ensure that ALL critical data has been backed up, and that appropriate recovery procedures are in place. Every effort is made to prevent loss of data, Rafal Kukla Limited can accept NO liability for loss or corruption of data stored on computer being repaired.
All repairs carried out by Rafal Kukla Limited include 90 days Warranty for the labour and only for the parts we have fitted.